Terms & Conditions


Effective Date: 1 July 2024

1. Introduction


Welcome to Planorate! These Terms and Conditions ("Terms") govern your use of the Planorate application ("App") provided by Planorate Limited ("Company," "we," "us," or "our"). By accessing or using the App, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the App.

2. Licensing


2.1 License Grant

Planorate Limited grants you a non-exclusive, non-transferable, revocable license to access and use the App strictly in accordance with these Terms.

2.2 Restrictions

You shall not:

3. Payment


3.1 Subscription Fees

Access to the App is provided on a subscription basis. Subscription fees are detailed on our website at https://planorate.com/. All fees are payable in advance and are non-refundable.

3.2 Payment Methods

We accept payment via credit card and other payment methods as specified on our website. By providing a payment method, you authorize us to charge the applicable fees to your payment method.

3.3 Late Payments

If your payment method is declined, we may suspend or terminate your access to the App until the outstanding fees are paid.

4. Access and Use


4.1 User Accounts

To use the App, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4.2 Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You shall not use the App to:

5. Availability


5.1 General Availability

We strive to provide the App on a continuous basis, but we do not guarantee that the App will always be available, uninterrupted, or error-free.

5.2 Maintenance

We may perform maintenance on the App from time to time, which may result in temporary interruptions. We will endeavor to provide advance notice of scheduled maintenance.

6. Intellectual Property


6.1 Ownership

The App and all intellectual property rights therein are and shall remain the exclusive property of Planorate Limited.

6.2 Feedback

Any feedback, comments, or suggestions you may provide regarding the App are entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit without any obligation to you.

7. Limitation of Liability


To the maximum extent permitted by applicable law, Planorate Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the App; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the App; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the App by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the App.

8. Indemnity


You agree to indemnify, defend, and hold harmless Planorate Limited, its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the App, including, but not limited to, your User Content, any use of the App’s content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from the App.

9. Privacy


9.1 Data Collection

We collect and use personal information in accordance with our Privacy Policy, which is available at https://planorate.com/privacy. By using the App, you consent to such collection and use.

9.2 Data Protection

We implement appropriate technical and organizational measures to protect the personal information we collect against unauthorized access, use, alteration, and destruction.

10. Confidential Information


10.1 Definition

"Confidential Information" means all information disclosed by either party to the other that is marked as confidential or that should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure.

10.2 Obligations

Each party agrees to (i) protect the other party's Confidential Information with the same degree of care it uses to protect its own Confidential Information, and (ii) not use or disclose any Confidential Information except as necessary to perform its obligations or exercise its rights under these Terms.

10.3 Exceptions

Confidential Information does not include information that (i) is or becomes public knowledge through no breach of these Terms; (ii) is received from a third party without breach of any obligation of confidentiality; or (iii) was independently developed by the receiving party without reference to the disclosing party's Confidential Information.

11. Changes to These Terms


We may update these Terms from time to time. If we make material changes, we will notify you by posting the revised Terms on our website and updating the "Effective Date" at the top of these Terms. Your continued use of the App following the posting of revised Terms means that you accept and agree to the changes.

12. Contact Us


If you have any questions about these Terms, please contact us at support@planorate.com.